Frequently Asked Questions of Flambeau Lighting
Do you sell directly to the public?
No. We are a manufacturer and distribute our lighting products through lighting showrooms, fine retail stores and the design trade.
How do I find a store in my area that carries Flambeau?
Just visit our "Dealer" page on our website to find a retail dealer near you. If there are no dealers near where you live, please contact Flambeau Customer Service at (800) 407-9008.
Can I get a printed catalog from you?
Printed catalogs are offered to the trade only. However, all of our products can be seen on this website.
Complimentary printed catalogs are available to our existing dealers, as well as to Lighting Showrooms, Retailers, Interior Designers, Lighting Contractors, or other design professionals. Simply fax a catalog request on your firm's letterhead to (225) 751-2118 or mail the request to:
11410 Cedar Park Ave.
Baton Rouge, LA 70809
How do I establish a sales account with Flambeau?
Contact our Customer Service Department directly at (800) 407-9008, and we will be happy to discuss setting up an account with you.
Can I get a price quote from you over the phone?
Because we do not sell directly to the public, we will need you to fax us your resale tax certificate or business license before we may quote pricing information. Our fax number is (225) 751-2118.
Do you have a market showroom?
Yes. We show at Bill Ferber & Associates Showroom in the Dallas World Trade Center, Suite 10000, 2050 N. Stemmons Freeway, Dallas, TX 75207. (214) 742-5572.
Can I order a product in a different finish or size?
Normally, our products are only available in the finish or size shown in our catalog.
However, for Contract/Hospitality Buyers, variations are available, depending on the size of the project.
Do you have a Quick Ship Program?
We strive to keep a "Quick Ship" inventory of almost all of the items in our catalog. However, if we have had unusually heavy sales of a particular item, it can sometimes take weeks for replacements of our hand-finished products to reach us from our factory overseas. We always suggest that you call us at our toll free number, (800) 407-9008, and check on availability before placing an order.
Can I get advertising materials from you?
Yes. We provide high resolution images for our retailers. Please contact us or phone (800) 407-9008 for more information.